Cancellation & Refund Policy
I know plans change and sometimes something comes up unexpectedly. If you need to cancel your workshop registration, please let me know as soon as you can.
Cancelling 14 or More Days Before the Workshop
Cancellations received at least 14 days before the workshop are eligible for a full refund.
Approved refunds will be returned by e transfer within five business days.
Cancelling Within 14 Days of the Workshop
Payments are not refundable within 14 days of the workshop. Because groups are limited to eight people, a late cancellation may leave a seat that cannot be filled.
If the refund period has passed, you may transfer your registration to another person or move it to the next available workshop.
Transferring Your Seat to Someone Else
You may give your seat to a friend or family member. Please contact me at least 48 hours before the workshop so I can update the attendee list.
The new attendee must complete their own registration form so I have their contact information, dietary needs, and accessibility information.
Moving to a Future Workshop
You may move your registration to the next available Feathered Fundamentals workshop, subject to space being available.
A registration may be moved to another workshop once. After it has been transferred, it is no longer eligible for another transfer or refund.
The amount you originally paid will be applied as a credit toward the future workshop. If the workshop fee has increased, you will be responsible for the difference.
No Shows and Partial Attendance
Registrations are not refundable or transferable after the workshop has begun. If you miss the workshop without contacting me beforehand, your payment cannot be moved to a future date.
No partial refunds are available for arriving late, leaving early, or attending only part of the workshop.
If I Cancel or Reschedule the Workshop
If I need to cancel the workshop, you may choose between a full refund or transferring your registration to a future date.
If the workshop is rescheduled, you may attend on the new date, transfer your registration to a different future workshop, or request a full refund.
If weather, illness, a venue issue, or another unexpected situation makes it unsafe or impractical to hold the workshop, I may postpone it. You will be offered the rescheduled date, a transfer to another workshop, or a full refund.
Questions About a Cancellation
If you need to cancel, transfer your registration, or ask about your options, please contact me at krystal@rootsroostandrafter.com.
